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International Claims


eLFi international claims

We offer our clients a broad range of claims management services, giving them the benefit of reaching their desired solution without dealing with multiple organizations. Most of our clients are insurance companies and individuals of Western Europe. The damage claims procedures in Turkey differ greatly from that of Western Europe. Our staff consists of professionals that are familiar with both regions allowing them to carry out their profession without any difficulties.

eLFi International provides complete claim solutions for insurance companies and other organizations with the following fields of expertise; Loss adjusters analyzing special policy provisions to address loss of use, expediting expenses, additional expense coverage and business interruption, including research & investigation and origin of liability on any occurrence to serve our marine and non-marine clients , as well as dealing with the Disputes, Product Liability and Medical policy claims.

Claim prevention

We specialize in assessing the Insured’s / Insurer’s liabilities, negotiate in order to reach an amicable settlement and perform collection of claims from negligent parties where liability is present. More often we are instructed to survey the damages, prepare an adjustment, negotiate for an amicable settlement and obtain a final release.


Our fields of expertise ;

  • Personal liability
  • Product liability
  • Personal Injury claims
  • Traffic accidents
  • Transport damages
  • Cargo damages ( marine and inland transit )
  • Workers compensation claims
  • Construction (all Risks)
  • Property ( fire, burglary, flood, earthquake & explosions )
  • Marine ( H & M, war, pollution, General average.)
  • London / New York dispute resolution & arbitration.



Recovery services & subrogation management

Our recovery services typically eliminate the need for expensive litigation, and the use of insurance solicitors to collect from responsible third parties. We insure that any claim recovery is quickly sought through, after the party where liability has been established is properly identified. In addition to loss inspection, eLFi International provides extensive service with regards to potential loss situations prior to their occurrence.


  • Determining third-party accountability
  • Securing proper documentation
  • Maintaining confidential database and customizing reports
  • Utilization of experts
  • Recovery without litigation

Key Benefits ;

  • Presence at place of occurrence to deal with collection of recoverable proceeds
  • Working familiarity with local court system and local culture.
  • Protection of subrogation rights.



Third party administration (TPA) in Turkey

By utilizing its knowledge and expertise eLFi international is a suitable partner for European insurance companies to act as their TPA in Turkey, with staff consisting of professionals familiar with both the European and Turkish insurance market, legislation, culture and customs they have the opportunity to entrust eLFi International with their claims handling processes; enabling them to reduce time and costs to focus on marketing their products and increasing their market share.